Sales representative can manage settings for his account using the icon shown in the below screenshot. Once you click this icon, a list of different options pops-up.
The below options are available for the sales :-
- Edit profile - The sales can edit his name, phone number and email address using this option.
- Change password - The sales can change his current password for the login access using this option.
Mark On Break (For Pre-sales user) - The user can mark himself on break so that no calls will be routed to him.