Reports

Call Reports - Call Volumes
This report indicates call volumes for each sales user or team. You can further filter the report by date to ana...
Fri, 24 Jul, 2015 at 12:48 PM
Call Reports - Call Duration
This report indicates call volumes for each sales user or team. You can further filter the report by date to anal...
Fri, 24 Jul, 2015 at 1:05 PM
Call Reports - Sales Performance Overview
This report represents all information of sales user in tabular format which will allow you to analyse performance based on site-visits, fol...
Fri, 24 Jul, 2015 at 1:33 PM
Call Reports - Call Outcomes – Time Graph
This graph helps you to analyse performance of you call centre over a period of time. This report indicates all data ...
Fri, 24 Jul, 2015 at 3:12 PM
Call Reports - Daily Call Center Productivity – Time Graph
As the name suggests, this report helps you to analyse productivity of you call centre. This time graph indicates the available, not...
Fri, 24 Jul, 2015 at 3:57 PM
Call Reports - Roaster Logs
Roster logs reports provides roster information if sales with start and end time. It also indicates total log time of sales. You can also view total log tim...
Fri, 24 Jul, 2015 at 6:33 PM
Post sales - Summary of outstanding
Project This report indicates project-wise outstanding amount report in detail. Following attributes are included in the report. Proj...
Mon, 27 Mar, 2017 at 6:40 PM